Knowledge Mobilization Coordinator – Queen’s University

Knowledge Mobilization Coordinator (Kingston, ON / Lethbridge, AB)

About Queen’s University
Queen’s University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research, faculty administration, engineering & construction, athletics & recreation, power generation, corporate shared services, and many more.

We are committed to employment equity and diversity in the workplace and welcome applications from individuals from equity seeking groups such as women, racialized/visible minorities, Indigenous/Aboriginal peoples, persons with a disability, persons who identify in the LGBTQ+ community and others who reflect the diversity of Canadian society.

Come work with us!

Job Summary
Reporting to the Principal Investigator (PI), the Knowledge Mobilization Coordinator will support the knowledge translation and strategic and targeted communication initiatives and activities at the Clinical Evaluation Research Unit (CERU). The incumbent will play a key role in managing website content and social media promotion, disseminating research results to raise awareness and promote study findings to a broader set of stakeholders. The Knowledge Mobilization Coordinator will be responsible for building strong relationships with diverse stakeholders to foster new opportunities for meaningful engagement across the research community.

The incumbent can either work from Queen’s campus offices in Kingston, ON or remotely from Lethbridge, AB within proximity to the PI’s work location.

Job Description
KEY RESPONSIBILITIES:

  • Develop, execute and evaluate knowledge mobilization plan for the CERU, using a diverse range of methods.
  • Manage and update corporate websites (www.myicuguide.com, www.fsicu.com, www.planwellguide.com) and social media and other online platforms, as necessary.
  • Ensure timely preparation and publication/distribution of announcements and success stories.
  • Monitor several media sources/social media accounts on a daily basis and inform the PI of relevant news findings. Prepare and recommend content for drafts or summaries of news items for dissemination through all the social media accounts.
  • Identify and foster stakeholder engagement and positive working relationships with CERU members and partners. Strategize new ways of engaging with clients and prospects.
  • Responsible for internal/external communication related to knowledge translation projects, events, evaluation, networking, planning and organizing. This includes initiating and maintaining correspondence, preparing a variety of reports, managing databases and organizing events.
  • Measure and track CERU’s content and knowledge mobilization methods for effectiveness with the right marketing and web metrics; analyse data and recommend changes to optimize content performance.
  • Build and apply strategies for developing, implementing and managing compelling and well-organized content based on a thorough understanding of objectives, CERU’s hot topics and prospect challenges.
  • Ensure all the promotional and marketing materials align with CERU’s mandate.
  • Performs other duties as assigned, in support of the CERU.

REQUIRED QUALIFICATIONS:

  • University degree in communications, public relations, marketing, health sciences or relevant field, combined with several years of relevant knowledge mobilization experience.
  • Relevant experience in one or more of the following is considered an asset: clinical research, critical care, health sciences, knowledge translation and web development.
  • Experience with communications via social media, online platforms and other media sources.
  • Superior demonstrated writing and editing skills.
  • Consideration may be given to an equivalent combination of education and experience.

SPECIAL SKILLS:

  • Respects diversity and promotes inclusion in the workplace.
  • Demonstrated ability to effectively research, write and edit to deadlines for diverse communications (proposals, stories, announcements, case statements) for print, web, e-communication and social media.
  • Familiar with marketing tools (Salesforce, Hubspot etc.) and have used (or have familiarity with) content management systems (like WordPress) and content optimization tools (SEO tools, Google Analytics).
  • Excellent understanding of the social media landscape including Twitter, Facebook, Instagram, LinkedIn and experience using social media to achieve business goals
  • Highly developed writing and editing skills for different media (print and electronic).
  • Marketing, public and human relations skills, including ability to communicate effectively with a variety of people, personality types and age groups, and maintain tact and diplomacy.
  • Proven project management skills. Innovative and flexible thinking and ability to see projects through from conception to final implementation.
  • Organizational and problem-solving skills. Research and analytical skills in order to collect, process, and summarize data, and explain results to others.
  • Aptitude for design and layout. Style and aesthetic skills in the design of graphic work, ads, and displays.
  • Ability to work independently or as a team player depending upon situation.
  • Ability to coordinate a variety of group interests and balance evolving priorities.
  • Advanced computer knowledge specifically of the Internet as required by the position (including desktop publishing and graphic/drafting skills as necessary).

DECISION MAKING:

  • Determine content and presentation of reports, work-plans, manuals, newsletters, ads, articles and other publications, correspondence, and communication materials often in consultation with others.
  • Determine necessary communication skills in order to convey point and select target audience.
  • Determine how best to promote an event or increase awareness of CERU’s activities in the media.
  • Select most appropriate target media for a given piece. Evaluate reports or documents and propose recommended actions.
  • Decide how to react quickly and thoughtfully to urgent media requests. Recommend solutions and strategies for dealing with developing media stories.
  • Determine how to incorporate staff, community, students, and other individuals in project’s planning, and shaping of the CERU’s goals and priorities.
  • Establish priorities for publications and other activities in the face of deadlines and limited resources.
  • Advise on all aspects of program development and delivery. Select appropriate and relevant stories to write and publish. Provide guidance and advice to others in particular area of expertise.
  • Problem-solve and resolve issues related to communications and special projects, determining when to refer issues to senior staff.

Closing Statement
The University invites applications from all qualified individuals. Queen’s is committed to employment equity and diversity in the workplace and welcomes applications from women, racialized/visible minorities, Indigenous/Aboriginal Peoples, persons with disabilities and LGBTQ+ persons.

The University provides support in its recruitment processes to applicants with disabilities, including accommodation that takes into account an applicant’s accessibility needs. Candidates requiring accommodation during the recruitment process are asked to contact Human Resources at hradmin@queensu.ca.

Reference
131085