{"id":12565,"date":"2009-08-25T11:53:13","date_gmt":"2009-08-25T15:53:13","guid":{"rendered":"http:\/\/researchimpact.ydsinc.ca\/the-km-solution-pt-2-so-what\/"},"modified":"2021-11-23T09:53:16","modified_gmt":"2021-11-23T14:53:16","slug":"the-km-solution-pt-2-so-what","status":"publish","type":"post","link":"https:\/\/researchimpact.ca\/fr\/archive\/the-km-solution-pt-2-so-what\/","title":{"rendered":"The KM Solution Part 2: \u201cSo What\u201d"},"content":{"rendered":"<p><strong>The KM Solution Pt 2: \u201cSo What\u201d<\/strong><br \/>\n<strong> <\/strong><br \/>\n<strong><span style=\"text-decoration:underline;\">So what <\/span>if cultural transparency is a problem: KM services, infrastructure and evaluation<\/strong><br \/>\n<strong> <\/strong><br \/>\nIn a previous blog we developed the thinking that cultural transparency (or a lack thereof) between researchers and their non academic research stakeholders is the underlying problem that challenges knowledge mobilization (<a href=\"http:\/\/researchimpact.wordpress.com\/2009\/08\/14\/the-km-solution-part-1-%E2%80%9Cwhat%E2%80%9D\/\">http:\/\/researchimpact.wordpress.com\/2009\/08\/14\/the-km-solution-part-1-%E2%80%9Cwhat%E2%80%9D\/<\/a>).\u00a0 Despite this sushi inspired analysis, one is forced to ask \u201cso what\u201d.\u00a0 We know KM works.\u00a0 We have published on the top 10 lessons learned from knowledge mobilization (<a href=\"http:\/\/researchimpact.wordpress.com\/2009\/07\/28\/what-do-machiavelli-and-dr-seuss-have-to-do-with-knowledge-mobilization\/\">http:\/\/researchimpact.wordpress.com\/2009\/07\/28\/what-do-machiavelli-and-dr-seuss-have-to-do-with-knowledge-mobilization\/<\/a>) so how does knowing the problem help with implementing the solution?<br \/>\nThis deeper understanding allows us to refine services and develop infrastructure aimed at increasing cultural transparency and allows us to develop more robust evaluation protocols so that we can better demonstrate the impact of turning research into action.<br \/>\n<span style=\"text-decoration:underline;\">Services:<\/span> Understanding the problem of cultural transparency allows us to develop specialized services to address this barrier and foster research based relationships between researchers and their non academic counterparts.<\/p>\n<ul>\n<li>knowledge      brokers to serve as cultural ambassadors supporting often challenging conversations      and partnerships between researchers and non academic research      stakeholders.<\/li>\n<li>support      for engaged scholarship such as the Major Collaborative Research      Initiative and Community University Research Alliance programs of the      Social Sciences and Humanities Research Council (<a href=\"http:\/\/www.sshrc.ca\/\">www.sshrc.ca<\/a>)<\/li>\n<li>training      academics in clear language writing that makes research and researchers      accessible to non academic research stakeholders such as ResearchImpact\u2019s ResearchSnapshot      series (<a href=\"https:\/\/researchimpact.ca\/researchsearch\">www.researchimpact.ca\/researchsearch<\/a>)<\/li>\n<\/ul>\n<p style=\"text-align:center;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-884\" title=\"8-24-2009 2-37-59 PM\" src=\"http:\/\/researchimpact.files.wordpress.com\/2009\/08\/8-24-2009-2-37-59-pm8.jpg\" alt=\"8-24-2009 2-37-59 PM\" width=\"424\" height=\"167\" \/><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-medium wp-image-885\" title=\"SSHRC logo\" src=\"http:\/\/researchimpact.files.wordpress.com\/2009\/08\/8-24-2009-2-38-47-pm5.jpg?w=300\" alt=\"SSHRC logo\" width=\"300\" height=\"37\" \/><br \/>\n<span style=\"text-decoration:underline;\">Infrastructure:<\/span> As identified in Part 1 (\u201cWhat\u201d), social media has a role to play in facilitating transparency by helping to form and support distributed networks in a community of practice model where loose connections must form before collaboration can begin. We have previously written (<a href=\"http:\/\/researchimpact.wordpress.com\/2009\/07\/21\/researchimpact-says-o3-is-an-overall-outstanding-opportunity\/\">http:\/\/researchimpact.wordpress.com\/2009\/07\/21\/researchimpact-says-o3-is-an-overall-outstanding-opportunity\/<\/a>) about one social media platform, O3 that ResearchImpact is starting to use to link researchers and their partners.\u00a0 Infrastructure can also include databases such as yaffle (<a href=\"http:\/\/www.yaffle.ca\/\">www.yaffle.ca<\/a>) and should link to existing tools that support access to research such as Canada\u2019s Synergies project (<a href=\"http:\/\/www.synergiescanada.org\/\">http:\/\/www.synergiescanada.org\/<\/a>) and the CANARIE broadband network (<a href=\"http:\/\/www.canarie.ca\/\">www.canarie.ca<\/a>).<\/p>\n<p style=\"text-align:center;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-medium wp-image-889\" title=\"Yaffle logo\" src=\"http:\/\/researchimpact.files.wordpress.com\/2009\/08\/picture13.jpg?w=300\" alt=\"Yaffle logo\" width=\"300\" height=\"225\" \/><\/p>\n<p style=\"text-align:center;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-medium wp-image-890\" title=\"CANARIE logo\" src=\"http:\/\/researchimpact.files.wordpress.com\/2009\/08\/8-24-2009-2-39-42-pm3.jpg?w=300\" alt=\"CANARIE logo\" width=\"300\" height=\"18\" \/><\/p>\n<p style=\"text-align:center;\">\n<p>\u201cnetworks are the infrastructure for doing business in the future.\u201d<br \/>\nWierarchy, June 27, 2009<br \/>\n<span style=\"text-decoration:underline;\"> <\/span><br \/>\n<span style=\"text-decoration:underline;\">Evaluation:<\/span> A better understanding of the problem (cultural transparency) allows us to develop a new logic model for KM.\u00a0 Investing in services and infrastructure will result in one specific output: an increase in cultural transparency.\u00a0 This allows us to construct outcomes based on increased cultural transparency including: collaboration, sharing (of people, information and resources), trust, relevance, access, awareness and engagement.\u00a0 These outcomes then allow for the identification of impacts including changes in: behaviour of researchers and decision makers; reputation of the university and placement of HQP.\u00a0 For each of these outcomes and impacts indicators can be developed and measured.<br \/>\nApplication of social media to support communities of practice also allows consideration of an emerging metric, Return on Investment on Interaction (<a href=\"http:\/\/blog.wirearchy.com\/2009\/06\/27\/productivity-in-a-networked-era-assessing-roii-return-on-investment-in-interaction\/\">http:\/\/blog.wirearchy.com\/2009\/06\/27\/productivity-in-a-networked-era-assessing-roii-return-on-investment-in-interaction\/<\/a>) as a means of evaluating the impact of KM.\u00a0 ROII is a way of measuring the creation of economic value out of intangibles including the value of an organization\u2019s networks.\u00a0 Intangible assets that are affected by interactions (networks, part of KM infrastructure) include brand, reputation, ideas, relationships and know-how but evaluating these softer assets requires social science evaluation methods such as surveys and focus groups rather than counting tangible assets such as dollars or square feet.\u00a0 York is currently engaged in just such an evaluation employing social science methodologies to evaluate the last 3 years of York and UVic\u2019s KM units and the ResearchImpact partnership.\u00a0 Stay tuned closer to the end of 2009 for the results of that evaluation.<br \/>\nUnderstanding the \u201cso what\u201d of cultural transparency creates a theoretical underpinning of KM allowing us to develop and evaluate better KM services and infrastructure.\u00a0 By enhancing cultural transparency knowledge mobilization is your passport to social innovation.<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-891\" title=\"Passport photo\" src=\"http:\/\/researchimpact.files.wordpress.com\/2009\/08\/180px-pass3.jpg\" alt=\"Passport photo\" width=\"180\" height=\"245\" \/><br \/>\nStay tuned to <span style=\"text-decoration:underline;\">Mobilize This!<\/span> for the third and final installment of this series -The KM Solution: \u201cNow What\u201d<\/p>\n<p style=\"text-align:center;\">\n","protected":false},"excerpt":{"rendered":"<p>The KM Solution Pt 2: \u201cSo What\u201d So what if cultural transparency is a problem: KM services, infrastructure and evaluation In a previous blog we developed the thinking that cultural transparency (or a lack thereof) between researchers and their non academic research stakeholders is the underlying problem that challenges knowledge mobilization (http:\/\/researchimpact.wordpress.com\/2009\/08\/14\/the-km-solution-part-1-%E2%80%9Cwhat%E2%80%9D\/).\u00a0 Despite this sushi [&#8230;]<\/p>\n<p><a class=\"btn btn-secondary understrap-read-more-link\" href=\"https:\/\/researchimpact.ca\/fr\/archive\/the-km-solution-pt-2-so-what\/\">Lire la suite\u2026<span class=\"screen-reader-text\"> from The KM Solution Part 2: \u201cSo What\u201d<\/span><\/a><\/p>\n","protected":false},"author":22,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[2386],"tags":[],"class_list":["post-12565","post","type-post","status-publish","format-standard","hentry","category-archive"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>The KM Solution Part 2: \u201cSo What\u201d - Research Impact Canada<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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