ChatGPT for Skills and Workforce Development Professionals

On November 16th, 2023, Research Impact Canada invited Danny Mirza, Lead Career Consultant at Coventry University, UK, to host a webinar in which he guided participants through the basics of using ChatGPT to automate tasks and improve client engagement and career readiness. This interactive webinar provided an opportunity to learn about how to apply generative AI tools in skills and workforce development.

Main Learning Outcomes

  • ​Gain insights about the practical applications of generative AI tools in skills and workforce development
  • ​Learn how to use ChatGPT for administrative tasks, training, counselling and other other client services

​No prior experience with ChatGPT or other generative AI tools is necessary – this webinar is for anyone interested in learning more about integrating AI into their work. This session may be especially beneficial to those interested in enhancing their professional skills and providing an enhanced level of community-focused support. At the end of this webinar, participants will leave with resources that can help them apply the learnings from the webinar to their work.

Additional Learning Resources:

The presentation slide deck can be found here.

Q&A by Danny Mirza (captured from the live webinar chat) here.



This initiative is part of the Future Skills Centre’s Community of Practice, supported by the FSC Community of Practice Platform (powered by Magnet). The FSC Community of Practice offers free access to resources, news and events, as well as the opportunity to meet stakeholders across Canada.